Before you flyChina Setup
Arrive with answers, not a list of worries. Our China-based team helps you prepare payments, internet, essential apps and your first journey, with guidance grounded in everyday life here.
Will my payments work?
Follow our guide to Alipay, WeChat Pay and international card setup. Learn what to prepare before departure and which backup options to keep ready if a payment fails.
Will I be able to get online?
Compare eSIM, roaming and local SIM options, then work through the essential apps. Our guide explains account setup, common verification hurdles and backup ways to stay connected.
How do I get from arrival to my hotel?
Know your pickup point, save the right Chinese address and understand your airport, taxi and train options before you land.
Who can I ask when I am unsure?
Choose a personal readiness review or Travel Support for practical answers from our team before and during your trip.
How we help
Essential Setup
A 4-chapter digital handbook covering essential apps, internet, payments and getting around. Work through interactive pre-departure checklists, save Chinese hotel addresses and pickup points, and follow an arrival-day action plan. Keep emergency reference cards handy during your trip. Instant self-guided access; personal support is not included.
China Ready
Everything in the handbook, plus one personal readiness review with our team. We check your app, payment and internet preparations, flag common setup mistakes and answer your pre-arrival questions. You receive a personalized departure checklist so you know what is ready and what still needs attention.
Travel Support
Everything in China Ready, plus priority pre-departure guidance and practical help during your trip. When an app fails, a pickup point is unclear or a booking changes, our team helps interpret the problem and find a workable next step, including translation, ordering and reservation assistance.
Choose the level of guidance you need: handbook access, a pre-trip review, or preparation with in-trip support.
