Your China travel support team

You enjoy China.
We handle the worry.

We help get everything ready before you arrive—and stay available throughout your trip when payments, internet, apps, transport, bookings, or unexpected problems don't go to plan.

Prepare before you arrive. Message us when you need help. Travel with confidence.

Stop worrying about “what if?”

01

What if Alipay rejects my card?

02

What if the entry rules I read are outdated?

03

What if my driver’s GPS is wrong?

04

What if weather, illness, or crowds change my plans?

You don't need to solve every possible problem before your trip. That's what we're here for.

Before you fly

We help you get China-ready.

You don't need a 50-page research project. We focus on the essentials, prepare sensible backups, and help you leave knowing the important things are covered.

Apps, plus a Plan B

We narrow down what you need, test the important setup, and prepare alternatives for foreign-number or identity restrictions.

Included in the paid handbook 🔒

Internet with a backup

Choose and prepare the right eSIM, roaming or Chinese SIM option—and know what to try if it stops working.

Included in the paid handbook 🔒

More than one way to pay

Prepare Alipay, WeChat Pay, international cards and sensible backup options before you are holding up a queue.

Included in the paid handbook 🔒

Addresses that work locally

Save Chinese place names, stations, hotels, and pickup points so maps and drivers can understand where you mean.

Included in the paid handbook 🔒

Already purchased?

The complete handbook is in your personal account under My services.

Go to My services →

What a checklist can't guarantee

China doesn't always work exactly like the guide.

The hard part isn't downloading an app. It's knowing what to do when the instructions are outdated, your phone behaves differently, or the day suddenly changes.

01

Information changes

Ticket and entry rules can change after a forum post or video was published. We help check the current situation when it matters.

02

Apps can fail after setup

Alipay, WeChat, Meituan, 12306, and mini apps may behave differently with foreign phones, numbers, cards, or identity checks. We prepare backups too.

03

Plans need flexibility

Weather, crowds, sold-out trains, illness, and delays can reshape a trip. We help you understand the next practical option.

04

Search, maps, and ordering don’t connect

A restaurant may have one name in English, another on Meituan, and a Chinese address in Amap. We help connect the last mile.

Help while you travel

Something went wrong?
Just message us.

Instead of searching forums or trying to solve it alone, send us the situation. You may be traveling independently, but you're not traveling alone.

“An app suddenly stopped working.”

We help interpret the error, check likely causes, and find a practical alternative instead of repeating the same failed steps.

Message us → get a clear next step

“My driver can’t find the address.”

Send us your location or the driver’s message. We help match the Chinese place name, explain the pickup point, and draft a reply.

Message us → get a clear next step

“The reservation rules changed.”

We help check the current requirement, identify what needs a separate booking, and work through your options.

Message us → get a clear next step

“I need to change a train.”

We help you understand the station, ticket, change, or cancellation options before you make the next move.

Message us → get a clear next step

“This venue only uses a Chinese mini app.”

Send a screenshot. We help with ordering or reservations and explain easy-to-miss deposits, returns, and confirmations.

Message us → get a clear next step

“It requires a Chinese number or identity.”

We help identify whether there is a foreign-traveler route, another booking channel, an in-person option, or a workable backup.

Message us → get a clear next step

“The restaurant name isn’t on my map.”

We help match the listing to its Chinese name and address so you can find it again in Amap or show it to a driver.

Message us → get a clear next step

“Weather or crowds ruined my plan.”

We help rethink the day, find a realistic alternative, and adjust the route without starting over alone.

Message us → get a clear next step

If you're ill, injured, or in immediate danger: we can help with practical communication and finding appropriate local assistance, but we are not a medical or emergency service.

Choose your level of help

Choose how much you want us to take off your shoulders.

Information is easy to find. The difference is knowing someone is there when the real trip gets complicated.

Complete handbook

Essential Setup

For independent travelers who want the essentials covered without researching everything from scratch.

$7.99

One-time payment

Best for
Independent, confident travelers
Experience
Instant self-guided access
Personal support
Handbook only

What's included

  • 4 complete setup chapters
  • Pre-departure interactive checklists
  • App download and account setup steps
  • eSIM, roaming and internet options
  • Alipay and WeChat Pay instructions
  • Airport, taxi, metro and rail guidance
  • Arrival-day action plan
  • Emergency reference cards
Pre-trip confidence

China Ready

Prepare with us before departure and have the important parts of your setup reviewed.

$11.99

One-time payment

Best for
First-time visitors to China
Experience
Guided pre-trip preparation
Personal support
One readiness review

What's included

  • Everything in Essential Setup
  • Step-by-step preparation roadmap
  • App installation readiness review
  • International card setup review
  • Internet and backup connection check
  • Personalized departure checklist
  • Common setup mistakes flagged early
  • Pre-arrival questions clarified
Recommended

Travel Support

Travel with someone behind you—before departure and when real problems happen in China.

$20.99

One-time payment

Best for
Travelers who want peace of mind
Experience
Preparation plus in-trip support
Personal support
Help throughout your trip

What's included

  • Everything in Guided Setup
  • Priority pre-departure guidance
  • Payment setup troubleshooting
  • eSIM and connection troubleshooting
  • Taxi, metro and rail assistance
  • Chinese-only ordering and reservation help
  • Arrival-day setup assistance
  • Backup options when an app fails
  • Translation, booking changes and practical trip help
After payment you will return to your personal account. Open My services → China Setup Travel Handbook to view the complete website. Login alone does not unlock the guide; a paid order is required.

Travel with peace of mind

Enjoy China. We'll help with the complicated part.

Prepare with us, travel with confidence, and message us whenever you need help.

Get China travel support